Privacy Policy

• Account information: name, date of birth, email address, phone number and login credentials.
• Verification information where required by law, such as identity or address documents.
• Transaction information where the service involves money, including payment method details held by the payment provider.
• Activity information: actions taken within your account and the applicable records of participation.
• Technical information: IP address, device and browser type, approximate location and pages viewed.
• Support information: messages you send to support.

Cookies and similar technologies may be used to keep you signed in, remember preferences, maintain security and measure website use. Essential cookies are required for the site to function; other cookies can be blocked or deleted in your browser settings, which may limit some features.

Aggregated analytics may be used to understand how the website is used and to improve it. Analytics data is used for measurement, not to make decisions about individuals. The analytics provider in use must be confirmed before publishing: [VERIFIED_ANALYTICS_PROVIDER].

• To create and operate your account and provide the service.
• To verify identity, age and eligibility.
• To process transactions where applicable.
• To provide customer support and respond to requests.
• To detect and prevent fraud, abuse and prohibited activity.
• To meet legal, regulatory and record-keeping obligations.
• To maintain, secure and improve the website and service.

Personal information is not sold. It may be shared with service providers acting on our instructions (such as hosting, payment processing, identity verification and customer support), with regulators, law enforcement or courts where legally required, and with professional advisers or in connection with a business transfer. Providers are permitted to use the information only for the purpose we specify.

Technical and organisational measures such as encrypted connections, access controls and monitoring are used to protect personal information. No system can be guaranteed completely secure; keep your credentials confidential and report suspected unauthorised access immediately.

Information is kept for as long as your account is active and afterwards for the period required by applicable law, regulatory obligations and dispute-resolution needs. The applicable retention periods must be confirmed before publishing: [VERIFIED_RETENTION_PERIODS].

• Request access to the personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion, where no legal obligation requires it to be kept.
• Object to or request restriction of certain processing.
• Request a portable copy of information you provided.
• Withdraw consent where processing relies on consent.
• Complain to the relevant data protection authority.

Requests can be sent to [VERIFIED_CONTACT_EMAIL]. Identity verification may be required.

The website and service may rely on third parties for hosting, payments, verification, analytics and communications. Those providers handle information under their own privacy notices. Links to external websites are provided for information only; we are not responsible for their content or privacy practices.

Privacy questions can be sent to [VERIFIED_CONTACT_EMAIL], addressed to the data controller, [VERIFIED_LEGAL_ENTITY_NAME]. All bracketed values on this page are placeholders and must be replaced with verified information, reviewed by a qualified legal adviser, before publishing.